1. The terms used in these Regulations have the following meaning:
a. Issuer – KAN sp. zo.o. (Ltd.) in Łódź, 92-760 Łódź, ul. Wiączyńska 8a.
b. Retail Store – a point of sale of Goods located in the territory of Poland, marked with the Gift Card acceptance symbol.
c. TATUUM Gift Card – a card containing points which together constitute an electronic product voucher – an electronic counterpart to a product voucher – issued to the bearer, authorizing the User to utilize the card at the Retail Store.
d. Buyer – a person at the Retail Store transfers funds to the benefit of the Issuer equivalent to the value of a voucher, in exchange for which they receive a TATUUM Gift Card from the Issuer.
e. User – holder of a TATUUM Gift Card, presenting it for the purpose of use at the Retail Store.
f. Goods – items offered for sale at the Retail Stores.
2. The issuer undertakes to hand over the TATUUM Gift Card to the Buyer (together with the points credited on it in the amount declared by the Buyer), and to then accept the use of such card at the Retail Stores. The Buyer undertakes to transfer funds to the Issuer in the amount equivalent to the number of points declared, and to use the TATUUM Gift Card at the Retail Stores within the TATUUM Gift Card’s validity period.
3. The funds transferred by the Buyer in accordance with point 2 above become the property of the Issuer in their entirety upon the issue of the TATUUM Gift Card.
4. The value of the TATUUM Gift Card expressed in PLN is equal to the number of points accumulated on it. 1 (in words: one) point is equivalent to 1 PLN (in words: one zloty).
5. Upon conclusion of a Goods sale contract between the User and the Issuer, and presentation of the TATUUM Gift Card to be used, the sum of points accumulated on the TATUUM Gift Card shall be reduced by the number of points corresponding to the price payable to the Issuer for the Goods sold.
6. Upon reduction of the total points accumulated on the TATUUM Gift Card by the number of points corresponding to the price payable to the Issuer for the Goods purchased using the TATUUM Gift Card, the amount due attributable to the Issuer against the User arising from the sale price of the Goods, in the amount equivalent to the number of points deducted from the total points accumulated on the TATUUM Gift Card, is remitted.
7. The TATUUM Gift Card is not subject to exchange for cash funds.
8. The TATUUM Gift Card remains valid for a period of twelve months from the date of its issue to the Buyer. Activation of the Buyer’s TATUUM Gift Card takes place at the moment of its issue. A TATUUM Gift Card not activated by the Issuer is invalid. The validity period of the TATUUM Gift Card can not be extended.
9. A TATUUM Gift Cardcan be used only after activation, at Retail Stores.
10. The Issuer’s handover of the TATUUM Gift Card to the Buyer is done only at the Retail Store.
11. The Retail Store does not accept liability for TATUUM Gift Cards which have been lost (or damaged) after their issue to the Buyer.
12. Use of a TATUUM Gift Card by the User shall constitute a valid and binding transaction also, if the User comes into possession of a TATUUM Gift Card in an unauthorized manner.
13. In the event of loss, destruction or theft of a TATUUM Gift Card, the User is not entitled to any claims against the Issuer.
14. The User effects a payment using a TATUUM Gift Card by presenting the Gift Card to the Retail Store’s personnel. The personnel shall deduct a number of points from the Card corresponding to the price of Goods purchased by the User from the Issuer.
15. The Issuer is obliged to inform the User that the TATUUM Gift Card:
a. may be used only at Retail Stores;
b. is not subject to exchange for cash funds;
c. has an expiration date, after which it cannot be used.
16. The Issuer has the right to decline the use of a TATUUM Gift Card in the even of:
a. expiry of the TATUUM Gift Card’s validity date,
b. lack of technical ability to use the TATUUM Gift Card, in particular:
i. inability to establish a connection with the Issuer’s information system,
ii. damage of the TATUUM Gift Card to a degree which prevents the reading of data recorded on the TATUUM Gift Card.
17. The Issuer is not liable for the results of inability to use the TATUUM Gift Card arising from circumstances which the Issuer is not responsible for, particularly including those arising from the Retail Stores’ loss of electronic or telephone connection with the Issuer’s information system.
18. In the event of failure to use the points contained on the TATUUM Gift Card by the validity date of the TATUUM Gift Card, the User is not entitled to request a reimbursement of funds provided to the Issuer.
19. If the price of Goods purchased by the User using the TATUUM Gift Card is higher than the corresponding number of points on the TATUUM Gift Card, the User shall be obliged to pay the difference in cash or using a pay card.
20. If the Price of Goods purchased by the User using the TATUUM Gift Card is higher than the corresponding number of points on the TATUUM Gift Card, the User may utilize points registered on another TATUUM Gift Card.
21. A Gift Card damaged to a degree which makes its proper use impossible is subject to a complaint. The User submits a written complaint at any chosen Retail Store, simultaneously relinquishing the damaged TATUUM Gift Card. After processing the complaint, the Issuer shall issue a new TATUUM Gift Card with the same number of points which were registered on the damaged TATUUM Gift Card at the time of its return to the Issuer. The new TATUUM Gift Card, which the Issuer issues to the User, shall be valid for a period equivalent to the remaining validity of the damaged TATUUM Gift Card.
22. Any complaints related to TATUUM Gift Cards shall be examined by the Issuer in writing within 30 (in words: thirty) days from the submission date of a written complaint by the User.
23. Complaints related to TATUUM Gift Cards may be submitted at Retail Stores during their working hours. Complaints related to a gift card shall be accepted only in the event of the customer’s presentation of the GC document (signed by the store’s employee) and a printout from the terminal confirming the crediting of points on the card. DURING A SALE, PLEASE DRAW THE CUSTOMER’S ATTENTION TO THE REQUIREMENT TO RETAIN THESE DOCUMENTS.
The Issuer shall deliver the new Gift Card to the store where the complaint has been filed.
24. In the event of returning Goods purchased at Retail Stores using a TATUUM Gift Card, the Issuer grants the User new points in the amount corresponding to the price of Goods being returned. The new points shall be registered on a new TATUUM Gift Card which the Issuer shall issue to the User upon returning the Goods. The TATUUM Gift Card which the Issuer issues to the User in accordance with the provisions of this point shall be valid for a period of twelve months starting from the issue date.
25. Prior to payment of the required funds to the Issuer and receipt of the TATUUM Gift Card must familiarize themselves with these Regulations. Receipt of a TATUUM Gift Card means that the User has read the Regulations, understood its content, does not raise any reservations, and undertakes to follow its provisions.
26. By presenting a TATUUM Gift Card to the Retail Store’s personnel for use, and receipt of Goods purchased at the Retail Store using the TATUUM Gift Card, the User confirms their intent to cause the TATUUM Gift Card to be used in the scope in which use of said card arises from the documentation held by the Issuer.
27. The TATUUM Gift Card is not an electronic payment instrument, an electronic money instrument, nor a pay card.
28. Appropriate legal regulations concerning product vouchers shall apply in all matters not specified in these Regulations.
29. The issue of a TATUUM Gift Card to the User does not constitute a sale subject to goods and services tax in light of appropriate tax regulations. The User, upon request submitted to the Issuer no later than at the time of issuing the TATUUM Gift Card, has the right to receive from the Issuer only a written receipt, which does not constitute a fiscal receipt, nor a VAT invoice, as evidence of payment of funds to the Issuer.
30. The Organizer reserves the right to amend the Regulations at any time without statement of cause. The amended Regulations shall be made available on the same principles as were applicable to the provision of these Regulations.